Account enquiries

Need help or assistance?

If you have any questions in regards to an account you have received please contact our billing department on (03) 9265 7958 from Monday to Friday, 8am-5pm.

If you have an enquiry about a specific area or would like to contact us via email, please ensure you specify your patient number and invoice number to assist us with your enquiry.

General billing enquiries
Phone: (03) 9265 7958
Email: patient.accounts@monashhealth.org

Pharmacy
Phone: (03) 9265 7955
Email: patient.accounts@monashhealth.org

Residential and Trust
Phone: (03) 9265 7956
Email: patient.accounts@monashhealth.org

TAC
Phone: (03) 9265 7950
Email: accounts.TAC@monashhealth.org

WorkCover
Phone: (03) 9265 7941
Email: accounts.workcover@monashhealth.org

Overseas visitors and students
Email: OSV.accounts@monashhealth.org
Phone:
Casey - (03) 8768 1588
Clayton - (03) 9594 2450
Dandenong - (03) 9554 8556
Moorabbin - (03) 9594 2450