Financial counselling

The financial counselling service provides information about people’s rights when dealing with fines, debts, debt collectors and legal action.

Financial counsellors see people who are having difficulties with:

  • paying bills
  • loans
  • fines
  • rent  / mortgage
  • credit
  • debt matters
  • bankruptcy
  • other issues contributing of financial hardship.

Eligibility Criteria

People living or working in the:

  • City of Greater Dandenong
  • Casey
  • Shire of Cardinia
  • Financial counselling services are also available through the Enhancement program to people living in the Southern region experiencing financial difficulties due to the global financial downturn. These services are available through the Money Help Phone service

Waiting list

Yes. Information and appointment service to advise


All referrals can be made through our information and appointment service:

  • T : 1300 3 iCARE (1300 342 273)

Additional Information

  • 1800 007 007 Money Help Line