Family violence support

Monash Health is committed to providing support for victims of family violence. This page aims to provide information about family violence support services.

Support is available 24 hours a day, 7 days a week.

If you are experiencing family violence, call SECASA.

  • If somebody has confided in you (eg a patient, staff member or relative), you can report it to SECASA.
  • If you are in danger or concerned for your safety or that of someone else, contact the police or call 000 for emergency assistance.

What is family violence?

Family violence includes physical and sexual abuse; emotional or psychological abuse; economic abuse; or behaviour that is threatening, coercive, or in any way controls or dominates that person or causes them to feel fear.

Family violence may involve partners, siblings, parents, children and people who are related in other ways. It includes violence in many family contexts, including violence by a same sex partner, violence by young people against parents or siblings, elder abuse, and violence by carers.

Family violence in all its forms is against the law.

Family violence pic 9 bw

Download the SECASA Family Violence Services brochure

Useful contact numbers and websites

SAFE STEPS - 1800 015 188

For confidential support and information, call the family violence response line 24 hours a day, 7 days a week. 


MRS provides anonymous and confidential telephone counselling, information and referrals to men to help them take action to stop using violent and controlling behaviour. 

1800 RESPECT - 1800 737 732

The national sexual assault, domestic and family violence counselling service. 24/7 phone and online services. 

KIDS HELPLINE -1800 55 1800

Kids Helpline is a counselling service for Australian children and young people aged between 5 and 25 years. 24/7 phone and online services. 

MENS LINE -1300 78 99 78

Professional support and information service for Australian men, 24  hour phone and online services. 

LIFE LINE - 13 11 14

Confidential telephone crisis support service available 24/7 from a landline, payphone or mobile. Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline.

For crisis help,  adviceor counselling, contact:



South Eastern Centre Against Sexual Assault & Family Violence (SECASA) offers a range of services including
24-hour crisis support and counselling for adult or child victims or survivors of family violence, sexual or physical assault. SECASA also works with non-offending family members, partners, caregivers and support workers.

Phone: 03 9928 8741


Crisis Care Unit

Monash Medical Centre 246 Clayton Road, Clayton

Phone: 03 9594 2289
(24 hour crisis service for adults, children and non-offending family members for sexual assault and domestic and family violence)

Sexual Assault Crisis Line
1800 806 292 (freecall, 24 hrs).

For more information about Monash Health's family violence initiative, contact:

Glenda Bawden
Principal Strategic Advisor Strengthening Hospital Responses to Family
Violence Taskforce
Phone: 0484 674 894