Monash Imaging

Click here for Referrer Information

Patient Information

Why choose Monash Imaging?

Monash Imaging is the imaging (radiology) department of Monash Health hospitals.

We have 5 excellent, convenient and easily accessible hospital locations.

In addition, we have the new Monash Children’s Hospital Imaging Department, one of only two dedicated children’s imaging services in Victoria.

Monash Health uses state of the art equipment, offering a full range of diagnostic, therapeutic tests and interventional services.

We welcome public and private patients, overseas visitors and students to Monash Health services.

Our progressive caring teams of doctors, technologists and nurses are highly trained to provide you with the very best of care such as:

• high quality and safe imaging tests (fully Government accredited)

• information and confidence in the accuracy of your imaging and test results

• the lowest radiation dose possible

• a caring, personalised and positive experience

Bulk billing and fees

Monash Imaging can bulk bill many of your imaging tests so you are not out of pocket.

Some fees (or out of pocket expenses) apply to you for:

• imaging tests not covered, or partially covered by Medicare

• government restricted items

• if you don’t have a Medicare card

• if you are an overseas visitor or student

Monash Imaging keeps fees as fair as possible.

Ask our Imaging receptionist if you have questions about fees you might have to pay.

Fees can be paid on the day of your appointment.

A tax invoice is provided to you. If you are an overseas visitor with travel or health insurance, you need to lodge the invoice with your insurer. Monash Imaging cannot do this for you.

Locations, Services and Opening Hours

We offer a comprehensive range of imaging, therapeutic and interventional services.

imaging

Monash Imaging services
Monash Medical Centre
Monday to Friday 8:30-5pm
246 Clayton Road, Clayton
T: 9594 2200 F: 9594 6687
dicentral@monashhealth.org

Monash Children’s Hospital
Monday to Friday 8:30-5pm
246 Clayton Road, Clayton
T: 9594 2200 F: 8572 3234
mchimaging@monashhealth.org

Moorabbin Hospital
Monday to Friday 8:30-5pm
823-865 Centre Road, Moorabbin
T: 9928 8828 F: 9928 8900
mimaging@monashhealth.org

Dandenong Hospital
Monday to Friday 8:30-5pm
135 David Street, Dandenong
T: 9554 8175 F: 9554 8654
dhimaging@monashhealth.org

Casey Hospital
Monday to Friday 8:30-5pm
62-70 Kangan Drive, Berwick
T: 8768 1279 F: 8768 1966
cimaging@monashhealth.org

Parking

Public car parking is available at all Monash Imaging hospital sites.  Fees apply.

There are patient drop-off areas outside the main entrance of each hospital.

Booking an appointment

Everyone must have a ‘request form’ from their treating doctor. Monash Health accepts other imaging provider request forms as well.

Please ask our reception staff for appointment times.

1. You can make an appointment either by:

  • Phone
  • Email
  • Fax
  • Visit us

2. If you would like an interpreter for your appointment please ask our receptionist to book this for you. 

3. Make sure your mobile phone number, postal address and email address are correct on the referral.

4. Monash Imaging sends an SMS reminder to your mobile phone a few days before your appointment date.
You may also receive a phone call if you do not reply to the SMS message.

5. During the booking procedure you will receive detailed instructions and explanation about the preparation required for your imaging test.
Instructions can also be posted or emailed to you.

Safety Questions:

Pregnancy
If there is a chance you may be pregnant or if you are breast feeding – please tell the receptionist when booking your appointment, and when you arrive for your appointment.

Questions you may be asked

If you are having an MRI the receptionist will ask if you have any of the following:
• cardiac (heart) pacemaker
• cerebral (brain) aneurysm clips
• neurostimulator for back pain
• cochlear (ear) implant
• hearing aids
• metallic injury to your eyes e.g. from welding / grinding / other causes
• other medical implants

For all other imaging tests our receptionist will ask you safety questions to check if you:
• suffer from claustrophobia (fear of closed-in spaces)   
• weigh more than 160 kgs 
• have diabetes
• have had a previous allergic reaction to contrast media (dye used in some imaging tests)
• suffer from kidney or thyroid gland problems
• are pregnant or may be pregnant
• are breastfeeding
• have a contagious infection

For specialised imaging tests, like angiograms, you will be contacted by one of our nurses.

The nurses will ask if you have:
• diabetes
• suffer from kidney or thyroid gland problems
• are taking anti-coagulants such as aspirin, clopidigrel, warfarin or any other blood thinning medications
• have had a previous allergic reaction to contrast media (dye used in some imaging tests)
   take other medications

Access to reports and images

• Your referring doctor can apply for access to the Monash Imaging portal to view your images and reports online.

• A written report about your imaging results is sent to your referring doctor, soon after your test.

Imaging tests and what to expect?

To learn more about your imaging test, please click on your imaging test below
CT
MRI
Nuclear Medicine 
• PETscan                                                                                                                                                                                                  
• PET (for information specific to Monash Imaging - Please see below)
Diagnostic mammography
Screening mammography
Ultrasound
X-ray
Angiography
Bone mineral density
Interventional radiology
Lithotripsy

What is a PET scan: PET (Positron Emission Tomography) 
This is a highly sensitive imaging technique which uses small amounts of radioactive tracers to help in the diagnosis of disease.
These tracers are given by injection, usually into a vein in the arm.
A PET/CT scanner is used to obtain an image showing the distribution of the tracer within the body.
The PET scan routinely involves a low level CT scan performed at the same time.

What happens during a PET/CT scan?
Most appointments are completed within 2 hours, however due to the complex nature of PET scanning unforeseen delays can occasionally occur. Please allow at least 3 hours.
Upon arrival a Technologist will explain the test and answer any questions. A needle is inserted into a vein in the arm and for FDG PET scans your blood sugar is tested.
The radiotracer is injected and for most PET scans you rest for a period of 30-90 minutes prior to scanning.
The scan then begins and normally takes between 15 and 30 minutes.
You may drive after a PET scan unless you have had sedation.

Type of PET scans:
18F-FDG
 The most common PET scan performed uses 18F-FDG (a glucose/sugar analogue) to map glucose metabolism
18F-FET A brain imaging agent that looks at amino acid transport and protein synthesis
68Ga-PSMA (Prostate Imaging Tracer) This tracer accumulates on the Prostate Specific Membrane Antigen which is overexpressed with prostate cancer cellsp
68Ga-DOTA (Neuroendocrine/Carcinoid Imaging Tracer) This tracer identifies areas of increased somatostatin receptors within the body, such as Neuroendocrine and Carcinoid tumours 
18F-NaF (Bone Scan) This tracer is a bone imaging agent  

Patient Preparation:
18F-FDG:
Day Prior:
• No vigorous exercise (running, weights, gym classes, bike riding) for 24hr prior
• High protein – low carbohydrate/ low sugar diet for 24 hours prior
Foods to eat: Meats, eggs, leafy vegetables, broccoli, cauliflower, tofu, avocado, hard cheeses
Foods to avoid: Breads, pastas, cereals, potatoes, corn, sweets, deserts, sweet drinks, alcohol
Day of Scan:
Fast for 6 hours. No food or drink other than plain tap water is allowed (this includes no lollies, gums, mints, coffee/tea, or flavoured water).
Also no IV solutions that contain any dextrose (please check if anything other than normal saline is planned)
It is important to stay warm – please dress warmly in the lead up to your scan as this impacts scan image quality – even in summer (long top and long pants).
If there is a chance you may be pregnant or if you are breast feeding – tell reception or a technologist when your appointment is booked.
• You MUST NOT attend your appointment with pregnant women or children.

What if I have Diabetes?
Your blood glucose level ideally needs to be below 10mmol/L, and due to the need to fast it is best for you to have a morning appointment.
Please bring all insulin/diabetic medications with you to your appointment.
For people with diabetes on insulin:
You must fast from midnight and must not take your morning insulin on the day of your scan.  If you have been given or require an afternoon appointment or if you are unsure about any instructions then please contact us.
Note: If you are coming from a long distance – it may be worthwhile to check your blood sugar before leaving home and informing us of the result if it is above 8mmol/L.
For people with diabetes on oral medications:
Cease the following Metformin/Metformin analogues for 48 hours prior to your scan:
Metformin Diabex Diaformin Metex Formet Metforbell Glucohexal Glucomet Glucophage Genrx
Other oral diabetic medications: don’t take on the day of your scan until after it is completed.

Information about radiation and medical imaging

What is radiation?
What is Iodine-containing contrast?
What is gadolinium contrast medium?

Websites of radiation and imaging associations
For further information about radiation safety and medical imaging, you can visit the following sites:
Inside Radiology
Australian Radiation Protection and Nuclear Safety Agency
Choosing Wisely
Image Wisely
Image Gently
International Atomic Energy Agency

What’s new at Monash Imaging

Monash Children’s Hospital
Monash Imaging at Monash Children’s Hospital is one of only two dedicated children’s imaging services in Victoria.
Our award winning imaging department has a state-of-the-art MRI scanner and play therapy service to help young children cope with a MRI scan.

Monash Children's Hospital, Monash Imaging

Monash Childrens Hospital 17 

Monash Childrens Hospital 23

Endovascular Clot retrieval service
Monash Medical Centre can now offer more patients emergency treatment with the recent opening of our new innovative, state-of-the-art treatment facility.
As a designated clot retrieval service for acute stroke state-wide, it is imperative that we remain responsive to the rapidly evolving treatment needs of patients with acute stroke within our community.
The new Azurion Biplane Angiography imaging platform is one of the first of its kind installed in Australia. It delivers high-quality imaging with reduced x-ray dose.
It’s been a wonderful team effort from all involved to plan and design this new facility.

Angio Lab sized

Monash Imaging Moorabbin Hospital
The exciting new Imaging department expansion was completed in November 2017.
Featuring a brand new Phillips Ingenia 3T MRI scanner with a relaxing, well-lit room.
The large tunnel size has helped many patients feel less claustrophobic.

Monash Imaging’s highly experienced and internationally renowned PET service has also expanded and includes a brand new Siemens Biograph PET CT scanner.
More PET appointments are now available.

Moorabbin MRI sized

PET Scanner iNews sized

New MRI at Monash Medical Centre Clayton
Monash Imaging ensures our scanners and technology across our sites are updated regularly. 
We are proud to invest in the latest state-of-the-art technology with the Siemens Magnetom Vida (3T MRI Scanner) recently installed at Monash Medical Centre, Clayton.

Clayton Vida MRI 1

Clayton MRI Vida 2

Referrer Information

Leaders in medical imaging

Performing over 350,000 examinations per year, Monash Imaging is one of the largest Imaging departments in Australia and is the largest in Victoria.
Monash Imaging is the imaging department within Monash Health public hospitals and welcomes any medical imaging referral from your practice. Monash Imaging offers a full range of medical imaging, interventional and therapeutic radiology and nuclear medicine services, including;

  • CT
  • MRI
  • NUCLEAR MEDICINE including Radionuclide Therapy
  • PET
  • MAMMOGRAPHY
  • ULTRASOUND
  • X-RAY
  • FLUOROSCOPY
  • ANGIOGRAPHY
  • DEXA BONE MINERAL DENSITY
  • DENTAL and OPG
  • IMAGE GUIDED INTERVENTION
  • LITHOTRIPSY

As an academic leader, we conduct evidence-based and researched clinical imaging. We strictly adhere to the ALARA principal to ensure the doses are “as low (dose) as reasonably achievable”. We regularly and voluntarily submit our CT dose readings to ARPANSA, and they are consistently and significantly lower than the national average.

Monash Imaging quality and safety is overseen by our consultant radiologists and nuclear medicine specialists, many with niche expertise who have completed further training as specialist or sub-specialist radiologists. Their input into each referral ensures your patients receive the most appropriate and safe imaging experience as well as receiving a comprehensive and timely imaging report.

High quality images and reports can be viewed online through Monash Imaging’s Vue Motion.  For more information see Monash Imaging Vue Motion (PACS).

Locations, Services and Opening Hours

We offer a comprehensive range of imaging, therapeutic and interventional services.

imaging

Monash Medical Centre
Monday to Friday 8:30-5pm
246 Clayton Road, Clayton
T: 9594 2200 F: 9594 6687
dicentral@monashhealth.org

Monash Children’s Hospital
Monday to Friday 8:30-5pm
246 Clayton Road, Clayton
T: 9594 2200 F: 8572 3234
mchimaging@monashhealth.org

Moorabbin Hospital
Monday to Friday 8:30-5pm
823-865 Centre Road, Moorabbin
T: 9928 8828 F: 9928 8900
mimaging@monashhealth.org

Dandenong Hospital
Monday to Friday 8:30-5pm
135 David Street, Dandenong
T: 9554 8175 F: 9554 8654
dhimaging@monashhealth.org

Casey Hospital
Monday to Friday 8:30-5pm
62-70 Kangan Drive, Berwick
T: 8768 1279 F: 8768 1966
cimaging@monashhealth.org

PET Imaging

Monash Imaging PET services at Moorabbin Hospital are led by Head of Nuclear Medicine and PET, Dr Shakher Ramdave and charge Technologist Jason Bradley. The service offers high quality, specialised reporting and examinations with an evidence-based approach.

Our highly esteemed and world renowned, comprehensive PET service has two state of the art PET/CT scanners. Our current waiting list is minimal and our fees for non Medicare funded examinations are kept as fair as possible.

Facilities include state of the art equipment:
• Biograph mCT flow 20 Slice PET-CT
• Biograph True-Point 16 Slice PET_CT
• SPECT/CT 2 Slice Gamma Camera
• Well-appointed Hot Lab and radiopharmacy laboratory facilities

Types of PET scans:

  • 18F-FDG The most common PET scan performed uses 18F-FDG (a glucose/sugar analogue) to map glucose metabolism
  • 18F-FET A brain imaging agent that looks at amino acid transport and protein synthesis
  • 68Ga-PSMA (Prostate Imaging Tracer). This tracer accumulates on the Prostate Specific Membrane Antigen which is overexpressed with prostate cancer cells
  • 68Ga-DOTA (Neuroendocrine/Carcinoid Imaging Tracer). This tracer identifies areas of increased somatostatin receptors within the body, such as Neuroendocrine and Carcinoid tumours
  • 18F-NaF (Bone Scan) This tracer is a bone imaging agent

Referrals

We can manage your patient’s referral in many ways. You or your patient are welcome to email, fax, phone or present in person, their referral to make an appointment for all imaging requests. See Locations, services and opening hours for contact details.

However, for MRI, Nuclear Medicine/PET and Interventional examinations, including angiography, we request you email or fax your request, to enable prompt scheduling of appointments. 

If you are writing a referral that requires a specific examination date, please be sure to insert the date on the referral under ‘Preferred date for Imaging’.

If you prefer to use our comprehensive image referral form, download a PDF of the appropriate Monash Imaging referral request form(s) here:

Alternatively, please contact our Monash Imaging Client Relationship Manager to order more referral forms:
Phone 0466 366 447 or email Kristy.Grossmann@monashhealth.org

Bulk billing and fees

Monash Imaging maintains eligibility for Medicare funding by adhering to strict Government quality and safety accreditation standards.  This means Monash Imaging can bulk bill most Medicare eligible patients and examinations.

However, Medicare does not cover certain imaging examinations.

For examinations not covered or partially covered, and for non-Medicare patients, there are out of pocket expenses. We strive to keep our patient fees as fair as possible.

MRI Referrals

There are some licencing conditions imposed by Medicare for MRI referrals.  Medicare does not cover some MRI examinations at all.  Irrespective of the MRI licence, the following GP referred MRI examinations can be bulk billed. 

NOTE: To ensure your patient is bulk-billed for MRI in these categories, the clinical details on your request for imaging must be explicit to the conditions listed.

Bulk Billed MRI GP Referrals
Patients 16 years or older:

MR Head
• Unexplained seizure
• Chronic headache with suspected intracranial-pathology

MR Spine
• Cervical spine radiculopathy
• Cervical spine trauma

MR Knee
• Trauma ACL tear
• Trauma meniscus tear

Bulk Billed MRI GP Referrals

Patients under 16 years:

MR Head
• Unexplained seizures
• Unexplained headache where significant pathology is suspected
• Paranasal sinus pathology which has not responded to conservative treatment

MR Spine following radiographic examination for
• Significant trauma
• Unexplained neck or back pain with associated neurological signs
• Unexplained back pain where significant pathology is suspected

MR Knee following radiographic examination for
• internal joint derangement

MR Hip following radiographic examination for
• Suspected septic arthritis
• Suspected slipped femoral epiphysis
• Suspected Perthes disease

MR Elbow following radiographic examination where
• significant fracture or avulsion injury is suspected that will change management

MR Wrist following radiographic examination where
• Scaphoid fracture is suspected

Referrer Support

Speak to a Radiologist or Specialist:
For specialist consultation regarding PET or Nuclear Medicine referrals, please call
Nuclear Medicine 9594 2691
PET 9928 8895

For consultation regarding other examinations or to discuss an urgent referral, please call your preferred site. Please inform the clerical staff member of your enquiry, they will assist you as appropriate. See Locations, services and opening hours for contact details.

Monash Imaging Client Relationship Manager is happy to assist you with:

• assistance with receiving imaging reports
• access to online images and reports (PACS)
• your feedback on our imaging services
• supply of referral pads

Please contact the Monash Imaging Client Relationship Manager on:

0466 366 447 or email Kristy.Grossmann@monashhealth.org

Technical Support
For technical issues or support regarding Monash Imaging Vue Motion (PACS - online images and reports portal) please call the Monash Imaging Information Systems helpdesk on:
03 9594 3940 or email images@monashhealth.org 

For technical issues or support with regard to receiving secure HL7 electronic report downloads please contact Health Link Support on:
1800 125 036 or email helpdesk@healthlink.net 

Access to images and reports online

Monash Imaging Vue Motion (PACS)

As a referring or treating Doctor, you can now apply for access to Monash Imaging Vue Motion in order to view images and reports online. This is accessible on most PC’s, smartphones and tablets with a web browser.

No software installation is required.

Please read the ‘Terms of Use’ and complete the ‘application for access’ form which you can download below.

Once complete please scan and email the form to:Kristy.Grossmann@monashhealth.org

Terms of use
Application for access

Health Link HL7 electronic download imaging reports

Monash Imaging together with Health Link can provide you with HL7 secure, electronic delivery of imaging reports into most medical practice software.

Already registered with Health Link?

To ensure all of your practitioners are set up to receive HL7 reports from Monash Imaging please follow these simple steps:

1. Email the EDI code together with your practitioner’s names and provider numbers to:Kristy.Grossmann@monashhealth.org

2. To ensure continued delivery of reports, please notify Monash Imaging of any changes to your practicing practitioners, address or EDI code by emailing the updated details to:Kristy.Grossmann@monashhealth.org

Not yet registered with health Link?

If you or your practice are not already registered with Health Link, please follow these simple steps:

1. Complete the online request at https://register.healthlink.net/ServiceApplicationForm/

2. Health Link will contact you to set up connection

3. Once setup connection is complete, Health Link will provide you with an EDI code.
Please email the EDI code together with your practitioner’s names and provider numbers to: Kristy.Grossmann@monashhealth.org

Healthcare Professional Resources

To support you in imaging decisions, the following webpages may help:

Diagnostic Imaging Pathways
Inside Radiology
Australian Radiation Protection and Nuclear Safety Agency
Choosing Wisely
Image Wisely
Image Gently
International Atomic Energy Agency

Events

Monash Imaging educational seminars and events can be found here:

Currently there are no Monash Imaging seminars or events.
Should you have feedback or suggestions for educational topics you would like Monash Imaging to present, please email your suggestions and feedback to our Monash Imaging Client Relationship Manager

Feedback and suggestions for educational seminars

For other Monash Health educational seminars and events please click on the links below:

Monash Health Events

Monash Health GP Liaison